As the Associate Account Manager, Pharmacy Product, you will provide operational support on pharmacy program initiatives and tactical management on day-to-day operations. You will work cross functionally across the organization with Operations, Member and Provider Services, Provider Account Management, and Finance. You will build and manage the relationships with our external specialty pharmacies. You will be responsible for the continued operations of Progyny Rx and executing upon the strategic initiatives to drive superior member experiences, increased operational efficiency, and financial performance. To be considered for this role, proof of vaccination is required.

What you’ll do...

• Serve as a liaison while establishing and maintaining relationships between Progyny Rx and multiple stakeholders such as internal departments, pharmacies and providers.
• Provide consistent, thorough, and accurate communication across key stakeholders and vendor
• Work cross-functionally with sales, client account management, business intelligence, member services, marketing, and finance to address the variety of needs for multiple stakeholders
• Monitor product KPI and manage to ensure compliance across the specialty pharmacy
• Analyze claims and operational data to determine inefficiencies and/or product metrics to provide insight and guidance to Progyny leadership.
• Collaborate with internal departments and external vendors to facilitate resolution and root cause analysis for cross-functional operational abrasions.
• Execute on administrative duties include tracking, reporting and special projects

About you…

• 1-3 years of experience in operations analytics or operations management
• Bachelor’s degree in business administration, health care administration, or analytics preferred
• Experience working in the Healthcare Industry and specialty pharmacy, is a plus
• Strong Excel skills and ability to efficiently work with large volumes of data and pivot tables
• Demonstrated ability to be adaptive and inquisitive, natural problem solver
• Excellent communication and interpersonal skills
• Must be comfortable working independently in a fast-paced environment with time- management skills, attention to detail, and demonstrated ability to multitask
• Must be driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others

About Progyny...

Progyny is a leading fertility benefits management company in the US. We are redefining fertility and family building benefits, proving that a comprehensive and inclusive fertility solution can simultaneously benefit employers, patients, and physicians. Our benefits solution empowers patients with education and guidance from a dedicated Patient Care Advocate (PCA), provides access to a premier network of fertility specialists using the latest science and technologies, reduces healthcare costs for the nation’s leading employers, and drives optimal clinical outcomes. We envision a world where anyone who wants to have a child can do so.

Our mission is to make any member’s dream of parenthood come true through a healthy, timely, and supported fertility and family building journey.

Come join a company that’s been recognized by Modern Healthcare as one of the Best Places to Work in Healthcare.

Our perks:

• Family friendly benefits: Paid maternity and paternity, fertility benefits (including egg freezing and IVF), emergency childcare program, parent’s group
• Health, dental, vision and life insurance options for employees and family
• Paid vacation and summer flex time
• Company equity
• Bonus program
• 401K Match
• Company social events
• Flex days (3 days a week in the office) for positions located at NY office)

In compliance with New York City's Wage Transparency Law, the annual salary for NYC-based applicants is: $67,000 - $87,000. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.